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Giving a Voice to the Deskless Workforce with our framework Px3™

Ground control

Industry

Manufacturing

Challenge

Over 90% of the workforce is deskless, with limited access to email or digital communication, making it difficult to reach remote and on-site colleagues through traditional surveys. As a result, previous surveys were slow to produce results and lacked clear direction on where action was needed to improve culture.

www.ground-control.co.uk/about/
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About Ground Control

Ground Control is a fast-growth external maintenance business and biodiversity expert committed to enhancing and improving the physical environment.

The Challenge

Over 90% of the Ground Control workforce are deskless with low or no access to emails or other digital communication methods

Previous surveys made it difficult to reach the colleagues working remotely (on site)

Survey results took a long time to produce and did not show clearly where to take action to improve culture and wellbeing

The Solution

Designed posters and internal communications with QR codes and URL access to surveys from any device

Developed a bespoke survey for Ground Control that gave them the outputs from our framework to the following people outcomes:

  • Engagement
  • Retention
  • Advocacy (eNPS)
  • Innovation

Used Think, Feel, Do to show all Managers where they can take action that will make the biggest difference (without overwhelming them with data)

Brought in old survey data results into our platform to deliver historic trend analysis

Results

  • 91% Participation in the Annual Survey
  • Simple and achievable action plan delivered to the Senior Leaders
  • Results dashboards delivered in real time

Ready to get started?

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